Exchanges can be made within 30 days of purchase with receipt. Refunds will be given within 10 days of purchase and store credit will be given within 30 days of purchase if the items meet our refund/exchange criteria listed below. Please email us at before shipping your return. Refunds will be given at the discretion of the Company Management.Need to return something? We will gladly accept returns if they meet the following requirements. Motherswork Points equivalent to the item returned will be credited to your account. Request to send back item with Motherswork appointed courier ($6) Collect back the items at the point of return OR (Please attach a note with the order Number to the return, E.g. Returned item will be assessed and buyer will be notified after 2 Working Days if the returned item is eligible for return. To do a return, customers can make their way to either Motherswork Headquarters OR World.
Product(s) to be exchange must be of the same value or higher. Do ensure that items returned are in original condition with its original packaging, parts and accessories to qualify for goods return within 7 days after delivery. If you receive a defective item, please contact us at with details of the product and the defect. We do not accept returns or exchanges unless the item you purchased is defective. Mothers Work will not issue refund for goods held by customs. You may wish to call the immigration authority to check on customs clearance before you proceed with your order. Please note that any taxes or duty imposed by the country's Immigration (at the discretion of the Authorities) if any is entirely payable to the recipient. Thereafter we will give you a shipping quotation and approximate shipping time. Local Assembly Service via Motherswork Delivery Teamĭo email us at with the product and shipping address. For orders that are still not collected within the specified additional 7-days period, it shall be forfeited at the discretion of Motherswork Pte. Collection at our warehouse is available between Mondays and Fridays, excluding public holidays, from 9am to 12pm and 2pm to 4pm. Please contact our customer service with your Order ID at before heading to our warehouse. In the event orders that are not collected within this period, they will be returned to our warehouse located at 8 Lorong Bakar Batu #05-12 Singapore 348743 with additional 7-days extension. If you still do not receive an email, please contact our customer service at arrange to collect your orders within 7 days after receipt of the e-mail. If you do not receive an email after 5 working days, please check your spam or junk email folders. Important: Please do not collect your order(s) until you have received the self-collection confirmation email. We encourage collecting your orders on weekdays so as to minimize waiting time and expedite the process of fulfilling your orders. Self-Collection is only available at Motherswork Great World, from 10am to 9pm. The orders will be delivered on the next working day. We are unable to process Same Day Shipping for orders placed during weekends and public holidays. Buyers can expect to receive their orders on the same day after 12PM. Same Day Shipping will apply to orders placed before 12PM between Monday - Friday. For urgent orders, please use our Same Day Shipping at an additional charge of $10.ĭue to the developing COVID-19 situation, Express shipping will be changed to Same Day Shipping. Once items have been processed and picked up, our courier will normally deliver within the next day. Orders are processed and shipped Monday through Friday. Standard shipping usually takes three to five working days for the order to be processed and delivered. For orders below $60 there is a flat shipping rate of $6.
BLUSH BLUSH GAME RABBIT FREE
Motherswork offers free standard shipping for all orders above $60. Motherswork only ships within Singapore currently.
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